Vai-Nova collects only the information needed to operate the website, respond to messages, and discuss or support projects. The current website does not use advertising trackers or intentionally set nonessential cookies.
1. Scope
This Website Privacy Policy describes how Vai-Nova handles information received through vai-nova.com, company email addresses, and documents that a visitor chooses to send in connection with a project inquiry or support request.
2. Information we collect
Depending on how you interact with us, we may receive your name, organization, email address, phone number, project information, technical details, and files you choose to provide. The website's project-summary tool runs in your browser and does not transmit information until your email application opens and you choose to send the message.
Our hosting provider may create ordinary server logs containing information such as IP address, browser type, requested page, date, time, and security events. These records are used for operation, troubleshooting, and protection of the website.
3. How we use information
- Respond to project, partnership, and support inquiries.
- Evaluate a possible engagement and prepare discovery, scope, or estimate materials.
- Provide contracted services and maintain project records.
- Protect the website, company systems, clients, and users from misuse or security threats.
- Meet legal, accounting, insurance, or contractual obligations.
4. Sharing, sale, and advertising
Vai-Nova does not sell personal information and does not use website visitor information for third-party behavioral advertising. We may share limited information with service providers that support hosting, email, security, accounting, legal, or contracted project work, subject to appropriate obligations. We may also disclose information when required by law or necessary to protect rights, safety, systems, or clients.
5. Cookies and analytics
The current public website does not intentionally use nonessential cookies, advertising pixels, or third-party behavioral analytics. If that changes, this policy and any required consent controls will be updated before those tools are enabled.
6. Retention and security
We retain information only as long as reasonably needed for the purpose collected, project delivery, support, recordkeeping, dispute prevention, security, and applicable obligations. We use reasonable administrative, technical, and physical safeguards, but no internet or email transmission can be guaranteed completely secure.
Do not send passwords, private keys, regulated records, export-controlled information, or other highly sensitive material through an ordinary email message. Contact Vai-Nova first so an appropriate NDA and secure exchange method can be arranged.
7. Your choices and requests
You may ask to access, correct, or delete personal information that Vai-Nova maintains about you, subject to applicable law and legitimate recordkeeping needs. You may also ask questions about our privacy practices by emailing support@vai-nova.com. We will verify requests when appropriate.
8. Children's privacy
The website is directed to businesses, educators, parents, and adult decision-makers. Although the site describes education kits, it is not designed to collect personal information directly from children. Schools and guardians should contact Vai-Nova on behalf of student programs.
9. External links
The website may link to third-party websites or services. Their privacy practices are governed by their own policies.
10. Changes
We may update this policy when website practices, services, or legal requirements change. The effective date at the top identifies the current version.
11. Contact
Privacy questions or requests may be sent to support@vai-nova.com. Project inquiries may be sent to sales@vai-nova.com.