Sales
Project conversations, estimates, discovery, service questions, and completed project worksheets.
sales@vai-nova.comWhether it is a server or network issue, a Microsoft or Azure project, a security concern, or an AI idea, start with the problem. We will discuss practical options, then agree on scope and expectations before work begins.
Service availability, site visits, and response times are agreed before an engagement begins.
Choose the closest answers below. This page prepares an email you can review and send from your own email application; it does not submit the details to a website database.
Please do not include passwords, access codes, private keys, customer data, or confidential files in this initial inquiry.
New work, direct company questions, and active-client support are kept separate so the right request reaches the right place quickly.
Project conversations, estimates, discovery, service questions, and completed project worksheets.
sales@vai-nova.comCompany questions, partnerships, leadership communication, and direct project follow-up.
steve@vai-nova.comFor active Vai-Nova customers: requests and troubleshooting through the support arrangements agreed for their engagement.
support@vai-nova.comDownload the public policy and code of ethics, use the mutual NDA template for confidential discussions, or complete the fillable project intake and Statement of Work worksheet.
Human accountability, data handling, security by design, budget-aware engineering, delivery, and support.
Read our public commitments to honesty, human accountability, privacy, security, responsible AI, and long-term trust.
Protect confidential preliminary business, technical, security, and project discussions before detailed exchange.
Describe the need, systems, data, security, deliverables, timeline, and budget before discovery.
Understand the problem, people, systems, risk, timing, and budget.
Identify a pilot, essential build, professional deployment, or architecture study.
Clarify project deliverables, engineering, hardware, software, travel, response arrangements, and any ongoing service costs.
Test, document, approve, hand off, and support according to the agreed scope.